The airline industry faces challenges with the misuse of wheelchair assistance services, highlighted by incidents like an elderly passenger’s death due to a shortage of wheelchairs. Factors such as airport expansions and increased passenger volumes contribute to longer walking distances, impacting elderly and disabled passengers. While regulations require airlines to provide wheelchair assistance, misuse is rampant, causing longer wait times for those genuinely in need.
The airline industry faces challenges with the misuse of wheelchair assistance services, highlighted by incidents like an elderly passenger’s death due to a shortage of wheelchairs. Factors such as airport expansions and increased passenger volumes contribute to longer walking distances, impacting elderly and disabled passengers. While regulations require airlines to provide wheelchair assistance, misuse is rampant, causing longer wait times for those genuinely in need.
