Ola Mobility Operations at Kolkata International Airport. (Photo: Ola)
It has been informed that such improvements will help the Kolkata Airport to set new benchmarks in customer satisfaction and operational efficiency.
India’s leading ride-hailing platform Ola Mobality has finally started its operation at Kolkata’s Netaji Subhas Chandra Bose International Airport. The decision has been taken to offer a better traveling experience to the public and allow them to have seamless commuting facilities.
As per the details shared by the company, the service was kickstarted on February 21, 2024, marking a step to boost operations in metro cities nationwide.
Dedicated Pickup Zones
To make it easy for the riders, Ola has set a dedicated pickup zones at Kolkata Airport. These spots will help the customers to locate their rides without investing much time. In addition, a dedicated team also has been assigned, which will be available at the dedicated areas 24×7 for any assistance.
It has been informed that such improvements will help the Kolkata Airport to set new benchmarks in customer satisfaction and operational efficiency. The developments are also expected to create a positive impact on Ola’s customers in the city.
Here’s What Company’s CEO Says
Speaking about the same, the company’s CEO, Hemant Bakshi said, “We are excited to take yet another step in the direction of our vision to enhance airport ride experience across the country. The introduction of our services in Kolkata has now taken our services across 23 leading airports across the country. The introduction of dedicated pickup zones across these airports along with round-the-clock manpower assistance and special provisions for our driver partners aligns with our mission to serve 1 billion Indians with our mobility and consumer solutions.”
